Private Policy

Short version:
We make sure that your data is handled in a way which complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 (Ireland), and any other relevant Irish or EU legislation.


Long version:
In this document, ‘we’ refers to IrelandBouncyCastles.ie and its representatives. ‘You’ refers to visitors to our website and our customers.


Who is responsible for your data?

Our data protection officer and company owner is Robert G. The data protection officer is responsible for making sure that your data is stored and processed safely.
You can contact them at:
📱 085 222 2000
📧 info@irelandbouncycastles.ie


Why do we process and store your data?

We store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as a bouncy castle and inflatable hire business. This includes your name, contact details, and IP address. We also store your details for tax, insurance, and legal compliance purposes.

We only store or process data which you have given directly to us and which we need to run our business.


How long will we keep your data?

We may keep your personal details for up to 6 years after you were a customer, for tax and insurance purposes. After this date, your data will be anonymised, unless you have opted in to receive ongoing communications from us.


Who has access to your data?

Our data protection officer is responsible for managing access to the personal data we store. Generally, only the data protection officer and authorised members of staff will access your data.

Some services we use will also store a copy of your data — for example:

  • Our website booking system provider.

  • Our email provider.

  • Any providers they use to deliver their services.

If you contact us via a social media platform, that platform may keep a copy of your messages.

We do not sell or give your data to third parties for their marketing purposes.


Who else might your data be shared with?

We may share your personal data with other third parties if required for legal reasons — for example, in the case of an insurance claim, a tax audit, or to prevent fraud.


How can you see what data we store about you?

You have the right to request details on any data we store about you. We can send a copy of your data to the email address you provided when using our services.


Your right to deletion

If you were previously a customer, we might need to hold onto some of your data for tax or insurance purposes. Otherwise, we will comply with your request to delete your data wherever possible.


How can you opt in or out of our marketing messages?

You can manage your marketing preferences at any time by:

  • Clicking the link at the bottom of our marketing emails.

  • Contacting us directly by phone, email, or WhatsApp.


How does our website use cookies?

Our website uses cookies to:

  • Allow you to place an order.

  • Improve your browsing experience.

Our website’s cookies are temporary and cannot be used to personally identify you.

Third parties may also set cookies on your browser. For example, we use Google Analytics to monitor website performance. Third parties have their own cookie policies.


How do you make a complaint about our use of your data?

The Data Protection Commission (DPC) is the authority for data protection in Ireland.
If you have an unresolvable problem with us and our use of your data, you can contact them at:

📍 Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
🌐 www.dataprotection.ie

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